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You Are Here Home County OfficesOrganization and Employee Development Division |
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| Organization and Employee Development Division
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| Welcome |
Welcome to Polk County's new Division for Organization and Employee Development. We are excited to be your partner in the endeavor to improve Polk County government, making us not only the County of Choice, but the Employer of Choice as well.
Our mission is to apply a forward-thinking, high quality organization and employee development strategy that
- Creates a learning environment that facilitates continuous improvements in programs and services
- Enhances dedication to exemplary customer service
- Fosters a positive work climate that promotes employee involvement and
- Demonstrates accountability
It is critical to the success of our organization that we take a collaborative and consultative approach with our customers, the County's various departments, as well as individual employees.
Our goal is to build relationships that encourage our stakeholders to count on our high performance programs, processes, and services, as well as rely on our spirit of innovation to strategically anticipate and meet their needs.
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Our Vision...
Excellence in ...
- Learning
- Leadership
- Customer Service
- Employee Involvement
- Organizational Performance
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Our Values . . .
We use the following fundamental principles and beliefs to guide our
judgment, decision making and conduct in the pursuit of OED goals and
strategies...
Integrity: We shall be truthful, openly share information,
ensure that our actions match our words, and
demonstrate our loyalty to each other and the
County.
Understanding: We shall make time available, be attentive to ideas,
practice the art of listening, and provide supportive
feedback.
Courtesy: We shall recognize people as individuals, be
considerate of time, give proactive support, and
welcome the interests and diversity of others.
Respect: We shall actively seek new ideas without prejudging,
problem solve in an open and positive manner, and
take a genuine interest in others.
Humor: We shall laugh with one another, recognize
and celebrate accomplishments, and use
humor in a sensitive and caring manner. |
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Our Purpose . . .
Our shared purpose is to develop and support organizational health and
effectiveness in a changing environment by providing ongoing consultation
and learning and development opportunities in a collaborative, innovative,
and accountable way for BoCC employees, teams and leaders.
Our key objectives:
- Develop and support systematic plans to broaden employees skills and
knowledge through formal training and blended learning experiences
that are aligned with the County's strategic initiatives and key
performance measurements.
- Support leaders and employees in developing a workplace culture
dedicated to exceptional customer service and continuous
improvement.
- Manage continuous development and promotion initiatives to sustain
employee participation and involvement in improving BoCC operations
and services through the employee suggestion program, SHINE.
- Support and enhance the motivational climate through the
development of employee recognition and award programs that
acknowledge the value and contributions of exemplary employees.
- Promote effective team-based problem solving through facilitation and
participation in process and service improvement efforts. |
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Under Florida law, e-mail addresses are public records. If you do not want your
e-mail address released in response to a public-records request, do not send
electronic mail to this entity. Instead, contact this office by phone or in
writing.
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Copyright © 2000-2008 Polk
County Board of County Commissioners. All Rights Reserved.
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