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Financial Assistance
Financial assistance is provided to Polk County residents who meet income eligibility. Eligible households can receive temporary assistance
based on factors such as unemployment, underemployment, or disability (short or long term). The primary focus of this program is to
move clients into employment and self-sufficiency through a case management approach. Services are structured to meet each individual’s
various needs such as Case Management, Utilities, Shelter, and Food.
Client Assistance Outreach/Targeted Case Management
Financial assistance and case management services are provided to homebound, disabled and frail individuals.
Follow-up and intensive one-on-one counseling are provided on a referral basis to households who are in extreme need.
Crisis intervention measures are utilized to prevent a household from experiencing further difficulty. Coordination and collaboration
of efforts are provided to monitor: chronically non-adherent clients who do not take medications as prescribed, do not comply with doctor’s
orders and/or habitually miss scheduled doctor’s appointments; excessive Emergency Room utilization cases; cases where medical costs
are extremely high. Clients are provided intensive case management to eliminate any obstacles too becoming medically adherent.
Indigent Health Care
Eligible residents receive a medical card to see a primary care physician. The following is a checklist of information required by Individual Services to determine eligibility for reduced cost medical services.
You must provide verification of Polk County residence with any 2 of the following items showing your name, current street address, and
city of residence:
- Statement from current landlord or rent receipt, or a statement from person(s) providing shelter with your current address.
- Current Driver's License or State Identification Card with current Polk County address.
- Property/house payment book and/or tax receipt.
- Current month's utility receipt in your name with current address.
- Vehicle registration for all vehicles.
- Child's current school records.
- Voter's registration card.
You must provide verification of all gross income for the past 3 months and must include starting and ending dates. Acceptable items are:
- All check stubs, statements from your employers including dates, award letter(s), copy of your child support check(s), child support
printout or other verification of child support, current AFDC, VA or Social Security award letter, worker's compensation claim form,
unemployment compensation wage transcript or printout, contributions received; if self-employed, quarterly tax statement or tax summary.
You must provide verification of all Social Security numbers in household. Social Security cards or verification of the Social Security numbers from
the Social Security office.
Any of the following items, that pertain to you, will also be required in determining eligibility:
- Medicaid card.
- Medicare card.
- Most recent checking and/or savings account statements.
- Proof of all insurance (health, life, auto, etc.)
- Marriage license and/or divorce papers.
- Birth certificates/child custody papers for all family members.
- Immigration papers/cards.
- Current food stamp certification letter.
- Disability statement/proof of application-status of SSD or SSI claim.
- Proof of all assets (home, car, etc.)
- All household expenses.
- Proof of Vocational Rehabilitation/Job Service registration.
PHP Income Guidelines Residency Requirements Asset Limits
To be eligible for the Polk Healthcare Plan an individual or family must be a resident with an intent to remain.
Income Guidelines are based on the current Federal Poverty Guidelines for family size, shown below. These guidelines are
updated each year in October. The figures shown are for gross income, before any deductions are taken out. If you have a
serious illness which you think may qualify you, please call us at (863) 534-5387 for an individual evaluation.
| Size of Family |
Annual |
Monthly |
| 1 |
$12,360.00 |
$1,030.00
|
| 2 |
$16,590.00
|
$1,382.50 |
| 3 |
$20,820.00 |
$1,735.00 |
| 4 |
$25,050.00 |
$2,088.00 |
| 5 |
$29,280.00 |
$2,440.00 |
| 6 |
$33,510.00 |
$2,792.50 |
| 7 |
$37,740.00 |
$3,145.00 |
| 8 |
$41,970.00 |
$3,497.50 |
For family units of more than 8 members, add $235.00 per month or $2,820.00 annually for each additional member.
Asset Allowance
| Family Size |
Asset Allowance |
| 1
| $2,000.00
|
| 2 or more
| $3,000.00
|
Primary Care Clinics
Community Healthcare Services operates two (2) Primary Care Clinics. Each Clinic is co-located within the Polk County Health
Department Clinics in Lakeland and Winter Haven, funding for the operation of these Clinics is provided by the State of Florida.
The Polk County Health Department contracts with Polk County’s Board of County Commissioners Community Healthcare Services
Division to provide primary health care services to those individuals who meet the eligibility criteria as established by the State of Florida. Office
hours are Tuesday, Wednesday, and Friday from 8:00 am - 5:00 pm, Monday and Thursday from 10:00 am - 7:00 pm.
PRIMARY CARE INCOME GUIDELINE
| Size of Family |
Annual |
Monthly |
| 1 | $8,240.00 | $686.67 |
| 2 | $11,060.00 | $921.67 |
| 3 | $13,880.00 | $1,153.67 |
| 4 | $16,700.00 | $1,391.67 |
Rohr Home
Community Healthcare Services operates a 60-bed skilled nursing facility located adjacent to the Administrative Office in Bartow.
A full-time activities director is on staff to coordinate daily activities for the residents. Physical, occupational, and speech therapy services
are also available. Pharmacy and registered dietitian services are available 24 hours-a-day, 7 days-a-week.
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