Polk County Utilities Mission is to provide the highest quality water treatment and delivery for residential and commercial customers and to provide sanitary wastewater treatment and disposal meeting all federal and state requirements.
| CIP Projects, Engineering, Permitting, Utility Locates: |
Utilities Division Director ~ Gary Fries, P.E., ~ 863-298-4235 · Email
| Meter Reading, Billing and Accounting: |
Utilities Customer Service - Finance Manager ~ Charles Richards, CPA ~ 863-298-4100 · Email
| Operations and Maintenance Services: |
Utilities Operations & Maintenance Section Manager ~ Jake Rohrich ~ 863-298-4100 (non-emergencies) · Email
After Hours Emergencies · (863) 534-7351 · Email
Polk County Utilities Address, Phone and Fax Numbers and Hours of Operation
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Utility Office Location: 1011 Jim Keene Blvd. · Winter Haven, FL 33880 · Map 
Mail Bills/Account Info: P.O. Box 2019, Bartow, FL 33831-2019
Customer Service: Phone Number 863-298-4100 · Fax Number: 863-298-4111
Hours of Operation: Monday - Friday 8:00 A.M. - 4:30 P.M.
| Helpful Utilities Information / Services / Links |