Polk County

Facilities Maintenance Request

You must be authorized to report maintenance or repair requests.Image of Maintenance Repair

Steps to Reporting a Maintenance Issue

  1. Determine the location of your maintenance issue.
  2. Determine type of maintenance needed. (non-routine / urgent / general maintenance )
  3. Submit a request by e-mail for urgent/general maintenance requests to:
    1. Downtown Bartow Locations: CourthouseMaintenance@polk-county.net
    2. Rest of County/County Wide Buildings: FacilitiesHelpDesk@polk-county.net
  4. Include in the e-mail all of the following items
    1. Contact Name
    2. Phone Number
    3. Building ID Number* (see below)
    4. Description of location and problem.
  5. Submit a request by calling Facilities Maintenance directly for urgent/general maintenance at:
    1. Downtown Bartow Locations: 863-534-7731
    2. Rest of County / County Wide Buildings: 863-534-5511
  6. For urgent requests during non-working hours contact Comm. C at 863-534-0360.
  7. Prepare a Download the Facilities Request for Service Form in PDF format Request for Service Form for Non-Routine maintenance issues.

How to Determine Location of Maintenance Issue

The location of maintenance issues are determined by selecting one of the following service areas depending on the location of your building.

Downtown Bartow Buildings

Select this location if you are located in any of the following areas.

Building Name 

Building ID # 

Administration Building 01500
Bartow Multipurpose Center 30300
Communication Repair 80100
Courthouse Building 01400
Economic Development 96900
Fleet Lane Building 77778
Historical Library 00100
Internal Audit 00900
Leisure Services Administration 01300
Property Appraiser 00500
Property & Evidence 99895
Sheriff's Human Resources 99885
Sheriff's Operation Center 00200
Supervisor of Election 00600
Tax Collector 01000

Rest of County - County Wide Buildings

 This includes East Bartow.

How to Determine Type of Maintenance Needed

  • Urgent / General Maintenance Includes:
    • Gushing Pipes
    • Power Outage / No Power
    • Broken Window
  • Non-Routine Maintenance Includes:
    • Painting
    • Adding/Removing Cabinetry

Hours of Operation

Facilities Maintenance is open Monday - Friday from 6:30 A.M. to 5:30 P.M.

Have Questions?

For all other questions please contact Facilities Maintenance by email, phone (863-534-5511); or fax (863-534-5542). The hours of operation are Monday-Friday between 6:30 A.M. to 5:30 P.M.

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Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

  • Polk County Board of County Commissioners
  • 330 West Church Street | Bartow, FL 33830
  • (863) 534-6000
  • Need Help ?