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Staying connected to your government is essential. That’s why Polk County has several ways for you to connect.


Get the latest county news delivered directly to your inbox each month. Click here to subscribe to news from the Polk County History Center or Polk County Parks and Recreation. You can also sign up for mailing lists only for Polk County Utilities or Polk County Waste and Recycling customers. You also don’t want to miss The Back Porch, Polk County’s general interest newsletter, rounding up highlights from the BoCC each month.

FYI Polk AppFYI Polk

Did you know that you can text your county government? Whether you have a question about waste and recycling, need to report a pesky pothole or would like to request a change to your utilities service, FYI Polk, the county’s virtual assistant, is here for you. Text “Hello” to (888) 299-POLK (7655) to start a chat, and while you’re there, sign up for text alerts so you can be the first to know when there’s a service disruption, pothole or boil water notice in your area. You can manage your notification preferences so that you only receive information that is relevant to you. You can opt out at any time. Standard messaging rates apply.

You can also access FYI Polk in the lower, right-hand corner of your screen as you browse our website. The online chat feature is now available in 71 languages.

Alert Polk LogoAlert Polk

When severe weather threatens Polk County, Alert Polk is your key to staying informed. Register for Alert Polk to receive hurricane communication updates and more.


Watch BoCC Meetings Live

If you can’t make it to the County Administration Building but don’t want to miss the action in the boardroom, watch BoCC meetings live here. Polk Government Television, or PGTV, livestreams board meeting and agenda reviews and offers a 24/7 cablecast online and on Spectrum 644, Comcast 5 and Frontier 20. Visit the calendar to find the next BoCC meeting or agenda review.

Social Media

Lastly, connect with the county through social media for the latest and most up-to-date news.

Stay Connected with Polk County

Large water pump and water drilling located in Lake Wales

April is Water Conservation Month, which makes it a good time to talk about Polk County’s water forecast and the Polk Regional Water Cooperative (PRWC). The PRWC, formed in 2016, is made up of Polk County and 15 municipal governments. Its goal is to plan, develop and provide a high-quality potable water supply for the residents of Polk County. Primarily, the PRWC is working to develop alternative water sources.

Why is Florida Water Conservation Important?

sunrise at Circle B Bar Reserve in Polk County, Florida

Florida water conservation is important for the future of Polk County. You might ask why we need alternative water sources. After all, it seems like there’s plenty of water to go around. It’s always easy to get a drink of water, right?

Polk County is the fastest growing county in the U.S. Around 82 people are moving here every day. By 2045, the county may need an extra 32 million gallons a day of “alternative” water sources to keep up with demand.

The Upper Floridan Aquifer currently provides the majority of water to Polk County, Florida. However, it is in danger of being overused. In addition to water shortages for residents, this can have adverse impacts to lakes, wetlands and natural systems.

What is the Polk Regional Water Cooperative?

The Polk Regional Water Cooperative (PRWC) is a non-profit, special district of the State of Florida. It has been tasked with ensuring Polk County residents have access to clean, safe water for decades to come.

Recently, the PRWC shared with the Board of County Commissioners that two of its projects are on track to provide the county with an additional 24 million gallons of water per day by 2045. These projects include the Southeast Wellfield and the West Polk Wellfield.

How will the PRWC secure more clean, safe water from the Floridan Aquifer?

drilling operation for Polk County water in Lake Wales

The PRWC’s water production projects involve extracting usable, safe water by tapping the Lower Floridan Aquifer. This requires digging significantly deeper into the earth than the county has traditionally had to do. The drills at these sites go down to depths of 2,000 feet below the earth’s surface. This is much deeper than the several hundred feet needed for the Upper Floridan Aquifer.

By the time the projects are completed in 2029, design and construction is expected to cost about $650 million. A large portion of the funding is coming from state and federal grants. Drawing and treating water from the Lower Floridan Aquifer is complicated. This process will ultimately lead to higher costs for customers.


Here’s how you can conserve water for Water Conservation Month and beyond

Do your part to help with these three ways to conserve water.

Visit Polk County Utilities Programs and Rebates to learn how you can save money by reducing your water consumption.


Preparing For Polk County’s Water Needs

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