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Social Service Resources

COVID-19 Resources
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Guía de Recursos contra COVID-19
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Local Social Service Resources

Polk County's social services network pulls together to help local residents during this difficult time. On this page, you will find a variety of different programs listed, as they become available.

Online Food Purchasing for SNAP Recipients

Florida’s Supplemental Nutrition Assistance Program (SNAP) recipients can now use EBT cards to make eligible food purchases online.

SNAP participants are automatically eligible to participate in this program and do not need to apply.

This partnership with federal, state, and local partners will ensure Floridians can access nutritious food while also practicing social distancing and self-quarantining to reduce the spread of COVID-19.

Both Walmart and Amazon online purchasing became available statewide April 21.

Walmart already accepts SNAP benefits at all its store locations. Customers will be able to use their EBT cards and opt for curbside pick-up.

Food assistance benefits remain limited to eligible grocery items only and cannot be used to pay for delivery services. For more information about online purchasing, please visit: https://myflfamilies.com/covid19/access.shtml.

Unemployment Benefits

Florida Department of Economic Opportunity - CONNECT website

Job Assistance

CareerSource Polk - (863) 508-1100, or CareerSource Polk website

COVID-19 Symptoms

Reported illnesses have ranged from mild symptoms to severe illness and death for confirmed Coronavirus disease 2019 (COVID-19) cases.

The following symptoms may appear 2-14 days after exposure:

  • Fever
  • Cough
  • Shortness of Breath

For more information, please use the following resources:

For business related resources:

Managing Stress