Welcome To The Polk County Emergency Home Page

Polk County is currently in recovery mode for Hurricane Irma. Residents can continue to check this page for the latest storm-related updates and information regarding recovery efforts.

Citizen's Information Line:
(863) 401-2234
Toll Free: 1-866-661-0228

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  • Polk County urges water conservation during power outages

    Bartow, Fla. (September 12, 2017) —  With more than 70 percent of Polk County still without power, lift stations for wastewater without generators are not working. This means that either raw sewage could overflow or, at worst case, begin to back up into your home.

    Polk County Utilities strongly encourages water conservation year round, but much more so until the county returns to full power. ...

  • Polk County Utility Customer Service Phone Line Problem/Solution

    The normal customer service phone line for Polk County Utilities is down.  

    If you need to speak with Utilities Customer Service people please call:

    863-271-0066



  • Landfill & Garbage Collection Service Beginning Tuesday, Sept. 12

    The North Central Landfill, located at 7399 DeCastro Road in Winter Haven, will reopen on Tuesday, September 12, 2017 at 11 a.m. The landfill had been closed on Monday due to Hurricane Irma.

    With the landfill reopening, Republic Services has committed to running Tuesday’s routes on Tuesday. According to Waste & Recycling Director Ana Wood, Republic has chosen not to collect the remainder of...

  • Polk County Implements Order for Curfew

    Polk County will implement an order and declaration implementing a curfew during a declared state of emergency for Hurricane Irma. County Manager Jim Freeman signed the order that will go into effect at 12:00 a.m. on Tuesday, September 12, 2017.

    The curfew order, requested by the Emergency Management Director and Sheriff, imposes a 12:00 a.m. to 5:00 a.m. curfew, which is necessary to ensure the...

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The Polk County Board of County Commissioners is an equal opportunity and affirmative action employer.

Polk County Board of County Commissioners