Published: October 22, 2024
Bartow, Fla. (Oct. 22, 2024) – Federal Emergency Management Agency (FEMA) Disaster Survivor Assistance (DSA) crews are currently visiting Polk County neighborhoods.
DSA specialists are going door-to-door in affected neighborhoods to help people apply for federal assistance, check the status of an application, identify potential needs and make connections with organizations that can provide resources.
DSA specialists carry federal photo identification. DSA crews never ask for or accept money.
Homeowners and renters are encouraged to apply for FEMA assistance online at www.DisasterAssistance.gov or by using the FEMA App. You may also apply by phone at (800) 621-3362.
FEMA is increasing staff at call centers but wait times may be long due to increased call volume for multiple recent disasters. Lines are open every day and help is available in most languages. If you use a relay service, captioned telephone or other service, give FEMA your number for that service.