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Polk County Fire Rescue COVID – 19 Update

Published on Mar 20, 2020

Bartow, Fla. (March 20, 2020) — Polk County Fire Rescue would like to ensure the public that the division is working diligently to have plans in place to handle the EMS needs of our community during this COVID -19 outbreak. Fire Rescue maintains constant communication with the Polk County Department of Health and the Center for Disease Control.

If you believe you are experiencing COVID – 19 symptoms, please contact the Polk County Department of Health immediately, instead of dialing 911. It is imperative that we do our best to keep our local fire departments available for all emergencies, which will continue to happen on a daily basis.

COVID – 19 Symptoms:

-           Fever (100.4 ⁰F or higher)

-           Cough

-           Difficulty breathing or shortness of breath

-           Persistent pain or pressure in the chest

-           New confusion or inability to arouse

-           Bluish lips or face

Multiple non-emergent EMS calls could significantly diminish the public safety resources in our community. If you or a family member are having a serious emergency and are in distress, do not hesitate to dial 911. If you are experiencing fever, cough, sore throat and shortness of breath and or have concerns about a potential viral exposure please contact the Polk County Department of Health at (863) 519-7900 or (866) 779-6121.

To find the most up-to-date information and guidance on COVID-19, please visit the Florida Department of Health’s dedicated COVID-19 webpage ( For information and advisories from the Centers for Disease Control (CDC), please visit the CDC COVID-19 website (

PCFR asks that you please practice social distancing, cleaning your hands often, avoid touching of the eyes, nose and mouth, covering up coughs and sneezes, and cleaning and disinfecting “high-touch” surfaces.