Bartow, Fla. (August 16, 2019) — Polk County Utilities is advising customers in its central utility region that they may experience slight changes in the taste and odor in their water supply during the commissioning of the new Central Regional Water Production Facility in September. This state-of-the-art facility provides advance treatment of the drinking water supply and will produce noticeably better water quality for customers in the central region.
Crews will be flushing water lines and shutting down existing wells during the start-up of the new plant which may produce changes in flow patterns within the water system. Although the water supply will be safe for drinking and bathing, customers may notice water discoloration as well as possible sediment in the water during this period. Affected areas in the Central region include Jan Phyl Village, Lake Thomas, Thornhill Road, Spirit Lake Road, and Gordonville.
If water discoloration occurs, customers should run cold water through the faucets until the water appears clear. Should the discolored water continue, or if you have any questions, please contact Polk County Utilities at (863) 534-7351 or (863) 298-4100 and indicate that you are a customer of the Central Public Water System with water quality concerns.