Utilities Rates and Fees

Polk County Utilities Schedule of Miscellaneous Residential and Commerical Fees

Potable Water and Sewer Utilities Deposit Information

Rates Effective 10/1/2017
Deposit Description Deposit Amount
Next Working Day Service
Same Day Service
Request Received by 3:30 p.m.
New Account Charge
3/4" - 2" Meter $55 $60
Larger than 2" Meter $70 Not Applicable
Deposit - Residential
Water $75
Sewer $110
Combined $185
Deposit - Commercial
Water 2.5 x Est. Monthly Bill
Sewer 2.5 x Est. Monthly Bill
Combined 2.5 x Est. Monthly Bill

Water Connection Charges - Residential

Connection Charge Description Connection Charge Cost
Effective Date 10/1/2017
Type of Residence
Single family detached units on lots of 1 acre or less $2,844
Single family detached units on lots of more than 1 usable acre $4,268
Multi-family units including apartments, condos, duplexes, triplexes, etc. $1,564
Mobile homes on lots of less than 6,000 square feet $1,707
Mobile homes on lots of 6,000 square feet or more $2,844
Park model RV's $1,564
Destination RVs*

*NOTE: A Destination RV must be: 1.) Sited on a lot owned in fee simple by the user; 2.) Sited in a park that is a platted subdivision; 3.) Sited on a lot 3,000 square feet or larger; and 4.) Sited in a park that does not have a dump station or undivided interest lot sales or time share lot sales.

This category of user is subject to inspection by Polk County Utilities to ensure that destination RV's are not transient RVs. Destination RV lots used by transient RVs will be subject to a 1.0 ERC sewer connection charge.

$1,564
All Other RV's Including Transient RV's $1,564

Wastewater Connection Charges - Residential

Connection Charge Description Connection Charge Cost
Effective Date 10/1/2017
Type of Residence
Single family detached units on lots of 1 acre or less $4,195
Single family detached units on lots of more than 1 usable acre $4,195
Multi-family units including apartments, condos, duplexes, triplexes, etc. $2,810
Mobile homes on lots of less than 6,000 square feet $2,810
Mobile homes on lots of 6,000 square feet or more $4,195
Park model RV's $2,307
Destination RV's $2,810
All Other RV's Including Transient RV's $4,195

NOTE:
A Destination RV must be: 1) Sited on a lot owned in fee simple by the user; 2) Sited in a park that is a platted subdivision; 3) Sited on a lot 3,000 square feet or larger; and 4) Sited in a park that does not have a dump station or undivided interest lot sales or time share lot sales. This category of user is subject to inspection by Polk County Utilities to ensure that Destination RVs are not Transient RVs. Destination RV lots used by Transient RVs will be subject to a 1.0 ERC sewer connection charge.

Water Connection Fees - Commercial

Commercial Water Connection fees will be assessed on projected daily usage, in accordance with the Polk County Utilities Code, divided by 360 gallons to calculate the Equivalent Residential Connection (ERC). This ERC will be multiplied by the connection fee assessed for a single Family Detached Unit on lots one acre or less.

Wastewater Connection Fees - Commercial

Commercial Wastewater Connection fees will be assessed on projected daily usage, in accordance with the Polk County Utilities Code, divided by 270 gallons to calculate the Equivalent Residential Connection (ERC). This ERC will be multiplied by the connection fee assessed for a single Family Detached Unit on lots one acre or less.

Utilities Service Charges

Service Charge Description Service Charge Amount
Same Day Service (During Business Hours) $60
Same Day Service (After Hours Service) $80
Premise Visit Charge $60
Disconnect for Non-Payment
Less Than 2" Meter $60
2" Meter and Above $105
3/4" Temporary Absence Disconnect $60
3/4" Temporary Absence Reconnect $60
Service Restoration / Re-connection Charge Re-connection of service will occur after payment consisting of the delinquent balance and all applicable charges for restoration are received at the local office.
*Less than 2" Meter $60
**2" Meter and Above $105
Water Audit or
Disputed Meter Reading
$75
Reclaimed Water
Follow up Inspection
$60
Surcharge for High Strength Industrial Wastes Calculated and Applied Pursuant to Section 30 (E), "Wastewater Constituent Limitations," Contained in Polk County Utilities Code Ordinance 10-081 as Amended.

*To re-establish Residential utility service the total fee cost is $120 (disconnect and re-connect fees).

**To re-establish utility service the total fee cost is $210 (disconnect and re-connect fees for meters greater than two inches).

Utilities Meter Installation / Re-installation Fees for Potable Water & Reclaimed Water

Meter Installation / Reinstallation Fee Description Fee Amount
Meter Installation / Re-installation Charge
3/4" Meter $450
1" Meter $550
1-1/2" Meter $900
2" Meter $1,415
Larger than 2" Meter Actual Cost
Temporary Meter Installation
2" Meter on Hydrant $105
Installation Requiring Line Tap $195
Meter Exchange Charge (For Size Change) See Meter Installation Charge
Relocate Meter
Less than 2" Meter $175
2" Meter and Above Actual Cost

Utilities Meter Reset & Test Fees

Meter Reset & Test Fee Description Fee Amount
Meter Test Charge (Field Test)
Less than 2" Meter $90
2" Meter and Above
(This Fee is Waived if Meter is not Registering within AWWA Standards).
Actual Cost
Backflow Test (Municipal Charge)
3/4' to 2" Meter $90
Larger than 2" Meter Actual Cost

Utilities Meter Penalty Fees

Meter Penalty Fee Description Fee Amount
Penalty for Meter Tampering / Theft of Service
1st Infraction $100
2nd Infraction $500
3rd Infraction $1,000
Penalty for Obscured Meter $60
Penalty for Connection to Other Systems $500
Penalty for Cross Connection $500

Utilities Late Payment Fees

*Please Note: Payments must be received and credited to your account by the Statement Due Date listed on your utility bill by no later than 4 p.m. Eastern Standard Time. A late payment fee will be assessed in the amount of $6 or 5 percent of the balance owed, whichever is greater on balances over $14.99.

Previous Balance: This is an unpaid balance or an over payment brought forward and included in the total amount due. A bill with a previous unpaid balance is subject to immediate cut-off unless arrangements have been previously made.

Disconnection for non-payment may subject your account to a deposit increase.

Late Payment* $6 or 5 percent of payment due, whichever is greater on balances of more than $14.99.

Dishonored Payment Fees to Utilities

*Please Note: Return checks, drafts, and rejected credit card payment fees are established by the Polk County Clerk of Courts Office and are adjusted from time to time.

Returned Check, Draft and Rejected Credit Card Payment Amount Fee Charged
Checks/Drafts $50 or less As established by Polk County Clerk of Courts by Policy
Checks/Drafts $51 - $300 As established by Polk County Clerk of Courts by Policy
Checks/Drafts $301 or more As established by Polk County Clerk of Courts by Policy

Policy regarding unauthorized use and / or tampering with county equipment

Polk County Ordinance No. 10-081, Ref. Utilities Administration Manual, Section 3.4.5, prohibits tampering with county equipment. Tampering includes, but is not limited to:

  • Cutting Locks on Meters
  • Causing Damage to the Meter or Meter Box
  • Theft of Service by any Person on a Customer's Premises or any Evidence of the Same

Tampering charges may be assessed in addition to re-connection charges, replacement cost of damaged parts and / or equipment, estimated cost of water and / or wastewater usage not recorded, based on current rates. Chapter 812, Section 812.14, of the Florida Statutes further provides for prosecution of any person(s) who willfully alter, tamper with, knowingly make any connection with, use, or receive the benefit from a public utility service. When a meter has been removed for tampering and a new customer applies for service, the appropriate charges for installation of a meter will be assessed.

Conviction of any violation provides for penalties in the amount equal to three times the amount of service unlawfully obtained or $1,000, whichever is greater. Florida Statute 125.69 provides for prosecution which may result in fines up to $500 and 60 days in the county jail for each conviction.

Residential Water, Wastewater and Reclaimed Water Rates - Effective Oct. 1, 2017

Polk's utility rates are approved by the County Commission. Residential and commercial water rates consist of a base charge and inclining usage rates. Reclaimed water rates consist of a per 1,000 gallon usage charge only. Residential sewer rates consist of a base charge plus a capped per 1,000 gallon usage charge. Commercial sewer rates include a base charge plus a per 1,000 gallon usage charge.

Residential Water Rates

Effective Date 10/1/2017
Base Charge $9.93
Usage Block Ranges (in thousands of gallons)
0-3 $1.89
4-10 $2.51
11-20 $4.98
21-30 $7.49
31-40 $9.97
Over 40 $17.48

Residential PWRI/AWS Surcharge

Effective Date 10/1/2017
Usage Charge per 1,000 gallons on all usage $0.30

Residential Wastewater Rates

Effective Date 10/1/2017
Base Charge $36.14
Usage per thousand gallons up to 7,000 gallons $6.48

Residential Reclaimed Water Rates

Effective Date 10/1/2017
Reclaimed Water Base Charge N/A
Usage Block Ranges (in thousands of gallons)
0-20 $1.41
21-30 $4.22
31-40 $5.63
Over 40 $8.45

Commercial and Multi-Family Water Rates

Effective Date 10/1/2017
5/8" & 3/4" Base Charge $14.90
5/8" & 3/4" Usage Block Ranges (in thousands of gallons)
0-15 $2.51
16-30 $4.98
31-60 $9.97
Over 60 $17.48
1" Base Charge $24.83
1" Usage Block Ranges (in thousands of gallons)
0-25 $2.51
26-50 $4.98
51-100 $9.97
Over 100 $17.48
1-1/2" Base Charge $49.66
1-1/2 " Usage Block Ranges (in thousands of gallons)
0-50 $2.51
51-100 $4.98
101-200 $9.97
Over 200 $17.48
2" Base Charge $79.45
2" Usage Block Ranges (in thousands of gallons)
0-80 $2.51
81-160 $4.98
161-320 $9.97
Over 320 $17.48
3" Base Charge $148.95
3" Usage Block Ranges (in thousands of gallons)
0-150 $2.51
151-300 $4.98
301-600 $9.97
Over 600 $17.48
4" Base Charge $248.28
4" Usage Block Ranges (in thousands of gallons)
0-250 $2.51
251-500 $4.98
501-1,000 $9.97
Over 1,000 $17.48
6" Base Charge $496.54
6" Usage Block Ranges (in thousands of gallons)
0-500 $2.51
501-1,000 $4.98
1,001-2,000 $9.97
Over 2,000 $17.48
8" Base Charge $794.48
8" Usage Block Ranges (in thousands of gallons)
0-800 $2.51
801-1,600 $4.98
1,601-3,200 $9.97
Over 3,200 $17.48
10" Base Charge $1142.06
10" Usage Block Ranges (in thousands of gallons)
0-1,150 $2.51
1,151-2,300 $4.98
2,301-4,600 $9.97
Over 4,600 $17.48
12" Base Charge $2,136.52
12" Usage Block Ranges (in thousands of gallons)
0-2,150 $2.51
2,151-4,300 $4.98
4,301-8,600 $9.97
Over 8,600 $17.48

Commercial and Multi-Family PWRI / AWS Surcharge

Effective Date 10/1/2017
Usage Charge per 1,000 gallons on all usage $0.30

Commercial and Multi-Family Wastewater Rates

Effective Date 10/1/2017
Base Charge 5/8" & 3/4" Meter $54.20
Base Charge 1" Meter $90.34
Base Charge 1-1/2" Meter $180.66
Base Charge 2" Meter $289.08
Base Charge 3" Meter $542.03
Base Charge 4" Meter $903.38
Base Charge 6" Meter $1,806.76
Base Charge 8" Meter $2,890.80
Base Charge 10" Meter $4,155.53
Base Charge 12" Meter $7,768.89
Usage Charge Per 1,000 Gallons $6.48

Commercial and Multi-Family Reclaimed Water Rates

5/8 Inch & 3/4 Inch Rates
Effective Date 10/1/2017
Reclaimed Water Base Charge 5/8 Inch & 3/4 Inch Rate N/A
Usage Block Ranges (in thousands of gallons)
0-30 $1.41
31-45 $4.22
46-60 $5.63
Over 60 $8.45
1 Inch Rates
Effective Date 10/1/2017
Reclaimed Water Base Charge N/A
Usage Block Ranges (in thousands of gallons)
0-50 $1.41
51-75 $4.22
76-100 $5.63
Over 100 $8.45
1.5 Inch Rates
Effective Date 10/1/2017
Reclaimed Water Base Charge N/A
Usage Block Ranges (in thousands of gallons)
0-100 $1.41
101-150 $4.22
151-200 $5.63
Over 200 $8.45
2 Inch Rates
Effective Date 10/1/2017
Reclaimed Water Base Charge N/A
Usage Block Ranges (in thousands of gallons)
0-160 $1.41
161-240 $4.22
241-320 $5.63
Over 320 $8.45
Bulk Priority 3 Inch and Above $1.05
Bulk Interruptible 3 Inch and Above $0.45
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