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ATTENTION BURN BAN for unincorporated Polk County, Auburndale, Bartow, Davenport, Dundee, Fort Meade, Frostproof, Haines City, Lake Alfred, Lake Wales Lakeland and Winter Haven until further notice. Learn more.

Polk County Opens Citizen’s Information Line

Published: October 6, 2024

Bartow, Fla. (Oct. 6, 2024) – Polk County’s Emergency Management Division has activated the Citizen’s Information Line to answer Tropical Storm Milton-related questions.

Please note that the Citizen’s Information Line’s local phone number is new this year. The local phone number is (863) 298-7500. The toll free phone number is (866) 661-0228.

The Citizen’s Information Line will remain open until 7 p.m. today, and it will be open from 8 a.m. until 7 p.m. Monday and Tuesday. Information is also available on PGTV (Spectrum 644, Comcast 5 or Frontier 20) and at www.polk-county.net. Residents also can check Polk County’s social media pages, and they are encouraged to sign up for warnings by visiting alertpolk.com.


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