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Polk County Government is doing everything it can to protect the health and safety of our residents, employees and guests from the spread of the COVID-19 virus. This is an uncertain time in our country and we are all in this together. The entire nation is being asked to take some extreme measures for a period of time to slow the growth of the coronavirus.

Beginning today, March 23, all county facilities will be closed to public walk-in transactions. This includes the County Administration Building and our satellite office in Dundee until further notice.

We realize that this will impact how you conduct business with Polk County. Building and Land Development offices will remain available for business to customers through our website for services that include development review and permitting. To initiate permits or projects, register or login to Polk County Accela Citizen Portal.

Changes to our regular policies and procedures while the county operates under a Declaration of Local Emergency include:

  • For those plans that can’t be mailed to our office, there will be a drop off station located near the portico on the north side of the Administrative Building (West Boulevard Street). Applicants will be called to make arrangements to pick up their plans from the drop off station or we can mail them.

  • Owner-builders, acting as their own contractors, will be allowed to complete online applications during this health crisis, as in-person applications are not possible.

  • With the Clerk of Court’s offices also closed to counter transactions, the requirement that the Building Division be provided a copy of a recorded Notice of Commencement (NOC) before any inspections can occur has been changed. You must provide a copy of a notarized NOC; however, a recorded copy can be provided at a later time. You may contact the Clerk of Courts about options to record an NOC electronically at (863) 534-4000.

  • Inspections are still being scheduled through the Accela Citizen Portal.

  • There is no “walk-through” permitting until further notice.

Applicants needing help navigating Accela’s registration, or any other assistance, should call (863) 534-6080. Polk County thanks you for your patience and understanding during this critical time in our country.

If you build it, they will come. But before you do, make sure to get the proper permits through Polk County's Building Division.

The division is the clearinghouse for permits in the unincorporated parts of the county. It permits and inspects new construction, remodels, additions, repairs, demolitions, mobile home setups, signs and other structures. The division also ensures that contractors who get permits from the county are properly registered and have insurance and meet other requirements. In addition, the division investigates complaints against locally-licensed contractors.

Lobby Avg Wait TimesBartow Location Only

Without Plans

0 mins

With Plans

0 mins

Application Cut-off TimesAll Locations

(Must be in the queue)

  • Residential With Plans: 12 p.m.
  • Mobile Home Setup: 12 p.m.
  • Residential Without Plans: 1:30 p.m.

Helpful Contacts:

  • Permit Tech on Call – (863) 534-6080
    Permitting process or requirements inquiries.
  • Planner on Call - (863) 534-6084
    Land Development regulations inquiries.
  • Cashier – (863) 534-6535
    Pay permitting fees by phone or add funds to an escrow account.
  • Inspections and Power Release Helpline – (863) 534-6708
  • Contractor Licensing – (863) 534-6530,
    For licensing questions or to file a contractor complaint.
  • Re-open expired

Request a search of open or expired permits for a property by emailing a research request form to

Contact Us

Chandra Frederick

Phone: (863) 534-6080
Toll Free: (800) 780-5346

330 W. Church St.
Bartow, FL 33830

Office Hours of Operation:
Monday through Friday:
8 a.m. to 5 p.m.

Second and Fourth Tuesdays:
10 a.m. to 5 p.m.

Satellite Office

Residential Permitting Services Only
28039 U.S. 27
Dundee, FL 33838

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