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Click for a list of Hurricane Milton Recovery Resources. Residential Hurricane Milton Debris Hotline (833) 843-1920 active 7 a.m. to 7 p.m. daily. For details on Hurricane Milton debris pickup and dropoff or Hurricane Milton Debris Removal Dashboard.

Polk Government Offices will be closed Monday, Nov. 11 in observance of Veterans Day. There will be no residential waste collection services on Monday for customers of unincorporated Polk. Holiday collection schedule.

Insurance Village to Open at the RP Funding Center Tomorrow

Published: October 14, 2024

Bartow, Fla. (Oct. 14, 2024) – An insurance village will be open at the RP Funding Center in Lakeland Tuesday, Oct. 15, from 1 p.m. to 5 p.m. to help Polk County residents who need assistance filing insurance claims. Beginning Wednesday, Oct. 16, the insurance village will be open seven days a week from 9 a.m. to 5 p.m. until further notice.

The RP Funding Center is located at 701 West Lime St., Lakeland.

The village will serve as an opportunity for policyholders to meet with their insurance carriers in person and work together to file insurance claims. Policyholders should bring as much documentation as they can, including:

  • A driver’s license or other form of identification (Passport/State issued ID).
  • Insurance cards and insurance policy information/documentation.
  • Pictures or documentation of the property being claimed as a loss resulting from Hurricane Helene and/or Hurricane Milton.
  • Repair estimates.
  • Any additional insurance-related information that is readily accessible.

Due to space limitations, the insurance village will exclusively focus on insurance related-issues and staff from other agencies will not be present to assist with other post-storm benefits. For more information visit www.FloridaDisaster.org.

For the most up-to-date Polk County emergency management information, please monitor your local news media. Check the county website for updates at www.polk-county.net. You may also obtain further emergency information at www.facebook.com/polkcountyem and www.twitter.com/polkemergency.


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