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Call Polk County’s Citizen’s Information for Hurricane Milton-related questions (863) 298-7500 or toll-free (866)661-0228. Residential Hurricane Milton Debris Hotline (833) 843-1920 active 7 a.m. to 7 p.m. daily.

Utilities and Solid Waste Changes Set for Oct. 1

Published: September 30, 2024

Bartow, Fla. (Sept. 30, 2024) — Oct. 1 will bring changes for Polk County Utilities and Solid Waste customers.

Effective Tuesday, Oct. 1, Polk County Solid Waste will collect household waste and yard waste on the same day. Yard waste and household waste can be collected by the same truck. If you are a residential customer of unincorporated Polk, this may affect your collection days.

For more information, including your scheduled collection day, visit www.polkwastewise.net or www.polk-county.net/services/polk-county-solid-waste/waste-collection-update/.

Water and wastewater rates will increase by 6% beginning Oct. 1. The surcharge assessed on water usage and reclaimed water usage also will increase, as will connection fees. The increases are necessary to allow the county to meet its current and future water demands.

There are steps you can take, however, to conserve water and reduce your bills, including:

  • Install low-flow toilets and shower heads.
  • Check washing machines, toilets and pipes often for leaks.
  • Do not let water run needlessly.
  • Turn off the water when you’re brushing your teeth.
  • Invest in water-saving appliances.
  • Modify landscapes to feature Florida-friendly plants and grass.
  • Invest in rain sensors or smart irrigation timers.

For more information, visit https://www.polk-county.net/how-floridas-water-dilemma-is-impacting-polk-utilities-rates/.

Residents may text “HELLO” to (888) 299-POLK (7655) to receive non-emergency updates and alerts, including changes in waste collection.


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