Click Here for Indigent Health Care Contact Information
Joy Johnson
Health and Human Services Administrator
Phone: (863) 533-1111
Toll Free: (800) 780-5346
Email: ihcinfo@polk-county.net
Street Address:
2135 Marshall Edwards Dr.
Bartow, FL 33830
Office Hours of Operation:
Monday through Friday
8 a.m. to 5 p.m.
Polk County’s Indigent Health Care section (IHC) is responsible for the delivery of quality health care to the indigent and medically underserved residents of the county. The programs in Indigent Health Care are collectively referred to as the county’s healthcare safety net program, most of which are funded through the half-cent sales surtax for indigent healthcare.(F.S. 212.0055 (7))
The Polk County Board of County Commissioners created the Citizens Healthcare Oversight Committee to ensure the integrity of the expenditure of surtax funds and to provide a forum for resident participation in health care planning. Visit the Citizens HealthCare Oversight Committee page for upcoming meetings and agendas.
Free or Low-Cost Medical Care
For community healthcare resources other than the Polk Health Care Plan, please call customer service at (863) 533-1111 for more information. If you have no or low-income you may qualify for the Polk HealthCare Plan.
Burial and Cremation Program
The Burial and Cremation Program ensures that every eligible resident of Polk County without adequate resources will receive simple but dignified burial services or cremation.
Free Health Services
The Polk HealthCare Plan and the Department of Health in Polk have partnered to deliver free health services, including free healthcare and dental care, eligibility screenings and plan enrollment to the communities throughout the county via a mobile unit. For upcoming events, please go to the events section of our website.
Diabetes Nutrition Education
Diabetes nutrition education classes are available to all Polk residents through a partnership with UF/IFAS Extension Polk County. Upcoming events can be found at here or https://www.eventbrite.com/o/ufifas-extension-polk-county-family-and-consumer-sciences-13212611362.
Other Community Resources
United Way 211 is a toll-free call to 211 that connects you to a community resource specialist who can put you in touch with local organizations that provide critical services. You’ll find information about supplemental food and nutrition programs, shelter and housing options, and utilities assistance.